Answers, before you ask.
The questions buyers ask us most — about products, pricing, deployment, rollout, support, security and partnering. Still stuck? We're one message away.
Products
Zeta is one platform spanning ERP (finance, inventory, procurement, manufacturing and more), HRMS & payroll, and industry-specific solutions, with the Zenita AI assistant across all of it. You can start with a single app and add others as you grow.
You can subscribe to a single Business Suite app (for example Accounting or HR & Payroll) and add more later. Enterprise platforms are configured to your processes end to end. Nothing forces you to buy modules you will not use.
Alongside the core products we ship purpose-built industry solutions — from education and healthcare to manufacturing, retail and logistics — tuned to how each sector works. If you do not see yours, a scoping call will confirm fit quickly.
Zenita is Zeta’s built-in AI assistant. It answers product questions in plain language, reads live information from your system, and can carry out tasks across your products from a single chat.
Pricing & licensing
Pricing depends on the products you choose, your team size and whether you go cloud or on-premise. Business Suite apps are subscription-based; Enterprise platforms are quoted to scope. Tell us your requirements and we will send a clear, itemised proposal.
Cloud (SaaS) subscriptions billed monthly or yearly, and perpetual licensing for on-premise deployments. Ask us which fits your budget and accounting preferences.
Yes — book a free, no-obligation demo and a specialist will walk you through the exact products you care about and answer pricing questions on the call.
Implementation is scoped per project (data migration, configuration, training). The proposal breaks out software and services separately so you can see exactly what you are paying for.
Deployment
Both. You can run Zeta in the cloud as a SaaS subscription, or deploy on-premise (or in a private cloud) on your own infrastructure for full control. The same product, two delivery options.
The SaaS edition runs on managed cloud infrastructure with regional options. We will confirm data residency for your region during scoping so it meets your compliance needs.
Yes. Because it is the same platform, you can change delivery model as your needs change; we handle the migration.
Implementation & onboarding
A single cloud app can go live in days; a full enterprise rollout is phased over weeks to months depending on scope. We scope a realistic, phased plan on the first call rather than promising a one-size timeline.
Yes. Migrating from spreadsheets, legacy software or another ERP/HRMS is routine work for us — history included — and it is planned as part of implementation.
Yes — role-based training for your team, plus self-service training videos and a knowledge base in the support portal so new staff can get up to speed later.
Support
SLA-backed support with regional coverage — reach the team by WhatsApp, the contact form or the Help Desk, and track every request through to resolution in the support portal.
First response typically within a couple of hours during business hours, with priority handling for urgent, business-stopping issues.
Zeta supports customers across 20+ countries with teams in the GCC, India and Asia-Pacific, so you get help in your time zone.
Security & compliance
Security is built into the platform, with role-based access control and encryption in transit. On-premise deployments keep data entirely within your own environment. See the Trust & Security page for detail.
Yes — regional compliance is built in, for example GST, TDS, PF and ESI in India and WPS, GOSI and VAT across the GCC, so statutory filings and payroll are correct out of the box.
Only the users you authorise, governed by roles and permissions you control. We do not sell your data or use it for advertising.
Partners
Yes — the Zeta partner programme covers reselling, implementation, referral and technology partnerships across 20+ countries. Apply through the Partner page and our team will follow up.
Access to support and lead status, customer status, and marketing materials, sales presentations, videos and decks — plus commercial terms suited to your partnership model.