Zeta Software

Frequently Asked Questions

FAQ

What does Zeta Software do?

Zeta Software is a prominent technology company that creates and offers complete, integrated software solutions with a focus on Human Resources Management Systems (HRMS) and Enterprise Resource Planning (ERP) platforms. Our mission is to enable companies to use data management and intelligent automation to improve productivity, accelerate growth, and streamline operations.

When was Zeta Software founded?

Zeta Software was founded in 1998, with a vision to empower businesses through cutting-edge technology and tailored software solutions.

Where is Zeta Software located?
Global Offices & Partner Presence
Office Location
Headquarters Dubai, UAE
Development Centre Kochi, India
Middle East Office United Arab Emirates
Asia Pacific Office India
African Office Uganda
European Office United Kingdom
Partner Presence 15 countries

Our headquarter is based in Dubai, UAE, with development Centre in Kochi India, with Asia Pacific office in India, Middle East office in UAE, African office in Uganda, European office in UK and present in 15 countries through our business partners.

What are the core values of Zeta Software?
  • Innovation, creating what’s next.
  • Customer-centricity, our blueprint is your success.
  • Integrity, not a feature but our foundation.
  • Quality, as refined as it gets.
  • Continuous improvement, learn, adapt, grow, evolve.

Our core values include innovation, customer-centricity, integrity, quality, and continuous improvement.

What industries do Zeta Software serve?

We help benefit a wide range of industries, including manufacturing, retail, healthcare, education, services, IT, and more. From SMEs to major corporations, we work with companies of all sizes!

How does Zeta Software differ from its competitors?

Zeta Software is unique because of our dedication to a user-friendly interface, extensive industry-specific features, strong integration capabilities, steadfast customer service, and ongoing innovation in fields like artificial intelligence and data analytics. Our goal is to provide a solution that genuinely fits your particular business needs while also offering a genuine return on investment. Our personalized approach, focus on industry-specific needs, robust support system, and commitment to quality and security make us a trusted partner for digital transformation.

How does Zeta Software ensure the security and quality of its products?

Following strict industry standards, implementing robust security protocols, and regularly updating our systems to maintain high-quality, secure solutions.

Who are your main clients or target markets?

From small and medium enterprises to large corporations across various industries, our clients range from manufacturing, retail, logistics, and service sectors.

How does Zeta Software differ from its competitors?

Zeta Software is unique because of our dedication to a user-friendly interface, extensive industry-specific features, strong integration capabilities, steadfast customer service, and ongoing innovation in fields like artificial intelligence and data analytics. Our goal is to provide a solution that genuinely fits your particular business needs while also offering a genuine return on investment. Our personalized approach, focus on industry-specific needs, robust support system, and commitment to quality and security make us a trusted partner for digital transformation.

How does Zeta Software ensure the security and quality of its products?

Following strict industry standards, implementing robust security protocols, and regularly updating our systems to maintain high-quality, secure solutions.

Who are your main clients or target markets?

From small and medium enterprises to large corporations across various industries, our clients range from manufacturing, retail, logistics, and service sectors.

How can I contact the company?
or phone at individual countries shown in the contact form
Website Form https://zetasoftwares.com/contact-us
Email sales@zetasoftwares.com
What is an HRMS?

A Human Resource Management System (HRMS) is software that automates and manages various HR functions such as employee data, payroll, attendance, recruitment, performance, and compliance, all in one platform.

Who can use this HRMS?

Our HRMS is designed for small to large businesses. It can be used by HR departments, management, and employees to manage day-to-day HR tasks efficiently.

How does the software handle employee onboarding?

Our HRMS automates the onboarding process with pre-defined checklists, document uploads, welcome emails, and task assignments to ensure a smooth experience for new hires.

Does the HRMS support biometric or mobile-based attendance?

Yes. It supports integration with biometric devices, mobile GPS check-in/out, and even facial recognition (if required) to record attendance accurately.

Can employees apply for leave through the mobile?

Absolutely. Employees can apply for leave through the mobile and ESS (Employee Self-Service) portal. Managers are notified and can approve or reject leaves in real-time.

Is payroll processing automated?

Yes. The HRMS automatically calculates salaries, deductions, bonuses, and generates payslips. It also ensures compliance with statutory laws like WPS, GOSI, PF, ESI, TDS, etc.

Can I generate payslips and reports?

Yes. Payslips can be generated in bulk or individually and shared with employees securely. Reports on payroll, tax, and other financial data are available with a single click.

How does the HRMS support performance management?

Our HRMS allows you to set goals, conduct periodic reviews, assign KPIs, and manage appraisals using a 360-degree feedback system.

Is my employee data secure?

Yes. We use encryption, role-based access controls, and secure cloud infrastructure to ensure that your data is safe and accessible only to authorized users.

Is the software cloud-based or on-premise?

We offer both options. You can choose cloud deployment for ease and flexibility or on-premise for more control and compliance requirements

Which essential modules are part of Zeta HRMS?

Typically, our Zeta HRMS has modules for:

  • Core HR: Organizational structure and employee profiles.
  • Payroll management: compliance and automated computations.
  • Time and Attendance: Monitoring and Managing Leave.
  • Recruitment & Onboarding: Procedures for new hires and applicant tracking.
  • Performance management: objectives, evaluations, and comments.
  • Learning & Development: Management of training.
  • Employee Self-Service (ESS): Payslips, leave requests, and updates to personal information.
  • Workforce Analytics & Reporting
Does Zeta HRMS adhere to regional laws such as GOSI (for Saudi Arabia)?

Yes, Zeta HRMS is designed with a strong focus on compliance with regional and national regulations, including specific modules and functionalities for GOSI (General Organization for Social Insurance) compliance in Saudi Arabia. In order to comply with changing legal requirements, we guarantee timely updates.

Can employee engagement be aided by Zeta HRMS?

Of course. Employee empowerment, increased transparency, and a more cohesive and engaged workforce are all made possible by Zeta HRMS features like Employee Self-Service portals, performance feedback systems, training courses, and internal communication tools.

How does the recruitment module help streamline hiring?

The recruitment module enables HR to create job openings, manage applicants, schedule interviews, and track the entire hiring pipeline. It provides an intuitive dashboard to monitor each stage, from sourcing to offer roll-out.

Can I conduct online interviews through the HRMS?

Yes. You can schedule, manage, and conduct video interviews using integrated tools like Zoom or Google Meet within the HRMS platform.

Does the HRMS include a training management feature?

Yes. The training module lets you schedule, assign, and track training programs. You can manage trainers, upload course material, track attendance, and collect feedback.

Can employees access training materials through the platform?

Absolutely. Employees can view assigned training sessions, access learning materials, watch training videos, and complete assessments directly via the ESS portal.

What can employees do via the ESS portal?

Through the ESS portal, employees can view their profiles, download payslips, apply for leave, submit attendance corrections, access training, update personal details, and raise support requests—all without needing HR intervention.

Is ESS mobile-friendly?

The ESS portal is fully responsive and optimized for mobile devices, allowing employees to access features on the go.

Can managers approve requests through Mobile?

Yes. Managers can approve or reject leave applications, attendance regularizations, claims, and other workflows through Mobile and Web dashboards with just a few clicks.

Is it possible to maintain a talent pool for future openings?

Yes. All candidate records are securely stored in a searchable talent database, allowing recruiters to revisit and consider past applicants for future roles.

Can training be assigned based on roles or departments?

Absolutely. Trainings can be mapped to specific job roles, departments, or skill levels, allowing for automated course assignments and compliance tracking.

How does the HRMS track training completion and compliance?

Each training session includes tracking features for attendance, progress, completion status, and certification. HR and managers receive reports to monitor compliance in real time.

Can employees view and download tax-related documents like Form 16?

Employees can securely access, download, and print Form 16, investment declarations, and other tax-related documents from their ESS account.

What types of notifications and alerts are sent to employees?

Employees receive real-time notifications for events such as leave approvals, payroll release, upcoming trainings, policy changes, and reminders via email, SMS, or mobile push notifications.

Can employees raise HR service requests or grievances through ESS?

Yes. The ESS portal includes a service desk feature where employees can log queries, track status, and communicate with HR for any concerns or requests.

Is multi-language support available in ESS?

Yes. Our ESS module supports multiple languages, providing a more personalized and inclusive experience for employees across different regions.

How can Zeta ERP system help my business and what is it?

Finance, manufacturing, supply chain, sales, procurement, and other departments' core business operations are managed and integrated by Zeta ERP (Enterprise Resource Planning) system, which is an integrated software. Data centralization, workflow automation, real-time insight-based decision-making, operational cost reduction, and improved organizational efficiency and collaboration are all facilitated by it.

What are the main features that Zeta ERP provides?

Zeta ERP offers a wide range of modules, such as:

  • Financial management includes budgeting, accounts payable and receivable, and the general ledger.
  • Procurement, inventory, and warehouse management comprise supply chain management.
  • Manufacturing: Shop floor management and production scheduling.
  • CRM and sales: CRM stands for customer relationship management and order management.
  • Project management includes planning, carrying out, and monitoring.
  • Business intelligence and reporting: custom reports, real-time dashboards.
Can both small and large businesses use Zeta ERP?

Indeed. Scalability is a key component of Zeta ERP's design. While larger enterprises can take advantage of the full range of advanced features and customization options to meet complex operational demands, smaller businesses can begin with essential functionalities and grow as needed thanks to our modular design.

How is decision-making enhanced by Zeta ERP?

Zeta ERP gives you real-time visibility into your entire operation by centralizing data from all departments. Faster, better-informed strategic and operational decisions are made possible by its powerful reporting and business intelligence tools, which convert raw data into actionable insights.

Who can benefit from Zeta ERP software?

Businesses of all sizes and industries can benefit from Zeta ERP software. It is especially useful for organizations seeking greater efficiency, data accuracy, real-time reporting, and streamlined operations.

Is ZETA ERP software customizable?

Yes, most Zeta ERP solutions offer customization options through Beta Technologies, which create add on modules to fit specific business needs, including custom modules, workflows, and user interfaces.

What are the main modules of ERP software?

Common modules include Finance & Accounting, Human Resources, Supply Chain Management, Manufacturing, Customer Relationship Management (CRM), Inventory Management, Procurement, and Analytics

Can ERP software be accessed remotely?

Yes, many ERP solutions allow secure access from any location with an internet connection.

PRODUCTS

What are the main products offered by Zeta Software?

Offering comprehensive ERP solutions, along with our HRMS software designed for streamlined Human Resource Management. Additionally providing custom software development, system integration, and consulting services.

What is Zeta ERP?

Zeta ERP is an integrated software platform that helps businesses automate and manage core processes such as;

  • Finance
  • Supply chain
  • Manufacturing
  • Customer relations

All of this in one unified system.

What is Zeta HRMS?

Zeta HRMS is a human resource management system that simplifies;

  • Employee data management
  • Payroll
  • Attendance
  • Leave management
  • Recruitment
  • Performance evaluation
How can I learn more about Zeta's solutions?

You can request a demo, visit our website, or contact our sales team for personalized information and assistance.
Visit our Website, or contact our sales team for further personalized information.
You can even request a demo!

What is the frequency of software updates?

We frequently release updates to boost performance, improve functionality, and guarantee adherence to changing legal requirements. While minor patches and security updates are released as needed, major updates are usually released yearly.

Can I get a free trial or a demo?

Sure! To demonstrate how Zeta Software can meet your unique business needs, we strongly advise a customized demo. To schedule one, please go to our "website" at www.zetasoftwares.com and complete the form.

Does ERP software integrate with other systems?

Most ERP solutions support integration with third-party applications, legacy systems, and external services via APIs and data connectors.

What are the hardware requirements?

Hardware requirements depend on whether the application is deployed on-premises or in the cloud. Cloud solutions demand minimal local infrastructure, while on-premises deployments require servers, storage, and network capabilities.

How much does ERP software cost?

Costs vary widely depending on factors such as licensing model, number of users, modules required, deployment type (cloud or on-premises), and customization needs. We provide scalable plans to accommodate different budgets and business sizes.
Prices can range from a few thousand to millions of dollars.

IMPLEMENTATION

How much time does it take to set up Zeta HRMS/ERP?

The complexity of your company, the number of modules chosen, the necessity for data migration, and the level of customization all affect implementation schedules. Following a preliminary evaluation, we offer a thorough project plan with projected completion dates. To guarantee a timely and seamless deployment, our team works effectively.

Is it possible to integrate Zeta software with our current systems?

Yes, one of Zeta Softwares' main advantages is integration. Our ERP and HRMS solutions are built with strong APIs and integration features to work in unison with your current third-party apps, including e-commerce platforms, accounting software, CRM systems, and more.

During implementation, what sort of training do you offer?

We offer thorough training programs that are suited to the various user roles in your company, such as end users, finance teams, and HR managers. To guarantee that your team is knowledgeable and at ease using the new system, this includes training sessions, user guides, and continuing assistance.

How long does ERP implementation typically take?

Implementation time varies depending on the size and complexity of the organization, typically ranging from a few months to over a year.

SUPPORT

What support is available after purchase?

We offer 24/7 email and phone support, a dedicated account manager, and training during onboarding. Our help center is also available for FAQs, guides, and tutorials.

What sort of post-implementation support does Zeta Software provide?

We provide post-implementation support at different levels, such as:

  • Channels for specialized technical support (phone, email, online portal).
  • Frequent bug fixes and software upgrades.
  • Availability of online resources and knowledge bases.
  • Continuous instruction and advisory services.

Our support programs are made to guarantee your ongoing success.

CUSTOMIZATION / Personalization

Do you provide personalization?

Yes. We are aware that every company is different. Our solutions are very adaptable and can be tailored to meet your unique reporting requirements, workflows, and industry standards.
We have a separate division which creates Add on, in close collaboration with you, our team will customize the system to meet your exact requirements.